Cookie policy
Last Updated: September 18, 2026
Data Controller: Baltic Virtual Assistants UAB
Contact Email: info@europino.co
Contact Telephone: +370 5 277 7696
1. Introduction
This Cookie Policy explains how Baltic Virtual Assistants UAB ("Europino", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at https://europino.co (the "Website").
We are dedicated to handling your personal data responsibly, ethically, and in full compliance with applicable privacy regulations, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Directive on Privacy and Electronic Communications (Directive 2002/58/EC as amended, "ePrivacy Directive"), and the Law on Electronic Communications of the Republic of Lithuania.
This Cookie Policy should be read in conjunction with our Privacy Policy and our Terms and Conditions.
2. What Are Cookies and Similar Technologies?
2.1 Cookies
A cookie is a small data text file placed on your computer, tablet, or mobile device when you load a website. Cookies are widely used by website operators to make websites work efficiently, enhance navigation, retain user preferences, and supply reporting and analytics data.
Cookies are typically categorized by lifespan and origin:
- Session Cookies: Temporary cookies that remain in your browser’s cookie file until you close your browser. They are not stored on your hard drive.
- Persistent Cookies: Cookies that stay on your hard drive or device until they expire or until you manually delete them.
- First-Party Cookies: Set directly by
europino.coto enable core navigation and features. - Third-Party Cookies: Set by external service partners (such as Google, Microsoft, and security providers) for analytics, bot defense, and interactive tools.
2.2 Local Storage and Other Technologies
Besides standard cookies, we may utilize related client-side technologies:
- HTML5 Local Storage / Session Storage: Mechanisms that allow web applications to store data locally within your browser with larger capacity and without transmitting data automatically in every HTTP header.
- Pixels / Web Beacons: Tiny transparent graphic images used to understand user interactions, measure conversion points, and optimize site delivery.
3. Legal Basis for Cookie Processing
Under Article 6 of the GDPR and Article 5(3) of the ePrivacy Directive:
- Strictly Necessary Cookies: We process strictly necessary cookies based on Article 6(1)(f) GDPR (our legitimate interest in operating a secure, technically sound, and functional website) and statutory exemptions under the ePrivacy Directive. These cookies do not require prior consent and cannot be toggled off in our cookie settings panel.
- Analytics, Functional, and Marketing Cookies: We process these non-essential cookies and trackers exclusively on the basis of your explicit, freely given, specific, and informed consent (Article 6(1)(a) GDPR). You have the right to grant, decline, or withdraw your consent at any time via our Cookie Settings tool or your browser preferences without negative consequences for using our site.
4. Detailed Inventory of Cookies Used on Europino
Based on our technical audit of https://europino.co, the following tracking and storage mechanisms are deployed:
4.1 Strictly Necessary / Essential Cookies
These cookies are indispensable for the core operation, accessibility, security, and performance of europino.co. Without these cookies, basic site functions, form submissions, and privacy preference management cannot operate.
| Cookie / Key Name | Provider / Domain | Purpose | Lifespan | Type |
|---|---|---|---|---|
moove_gdpr_popup | europino.co (First-party) | Stores the user's cookie consent choices and category preferences selected via the Moove GDPR Cookie Compliance banner. | 365 days (1 year) | First-party HTTP |
_lscache_vary | europino.co (First-party) | Deployed by the LiteSpeed Web Server Cache engine to serve correct cached page variants (e.g., distinguishing desktop vs. mobile or logged-in state). | 2 days | First-party HTTP |
wordpress_test_cookie | europino.co (First-party) | Standard WordPress test cookie used to verify whether the visitor's browser allows cookies. | Session | First-party HTTP |
wordpress_logged_in_[hash] | europino.co (First-party) | Used to authenticate and maintain login sessions for authorized administrative or portal users. | Session / 14 days | First-party HTTP |
wordpress_sec_[hash] | europino.co (First-party) | Used to authenticate logged-in users under secure HTTPS connections. | Session | First-party HTTP |
__cf_bm | .hcaptcha.com / .cloudflare.com (Third-party) | Bot management cookie set by Cloudflare on behalf of hCaptcha to identify malicious traffic and protect forms from bot attacks. | 30 minutes | Third-party HTTP |
h_captcha_response | .hcaptcha.com (Third-party) | Manages human verification validation across contact inquiries. | Session | Third-party HTTP |
4.2 Analytics and Performance Cookies
Analytics cookies help us understand how visitors interact with europino.co by collecting pseudonymous metrics on page views, visitor origins, bounce rates, and navigation patterns. This enables us to continually refine our service descriptions and user journeys.
| Cookie Name | Provider / Domain | Purpose | Lifespan | Type |
|---|---|---|---|---|
_ga | .europino.co (Google Analytics / Site Kit) | Assigns a random, unique Client ID to distinguish distinct users and monitor site visits over time. Associated with property GT-KTBLHZ6T. | 2 years | First-party HTTP |
_ga_<container-id> (e.g., _ga_KTBLHZ6T) | .europino.co (Google Analytics 4) | Persists session status, engagement time, and event sequence data in Google Analytics 4. | 2 years | First-party HTTP |
_gid | .europino.co (Google Analytics) | Distinguishes users and collects navigational statistics within a 24-hour cycle. | 24 hours | First-party HTTP |
_gat / _gat_gtag_* | .europino.co (Google Analytics) | Throttles data request rates on high-volume traffic events to protect against server overload. | 1 minute | First-party HTTP |
_clck | europino.co / .clarity.ms (Microsoft Clarity) | Persists the unique Clarity User ID and settings to group pageviews by individual visitors for heatmap and behavior analysis. | 1 year | First-party HTTP |
_clsk | europino.co / .clarity.ms (Microsoft Clarity) | Connects multiple page views by a user into a single Clarity session recording. | 24 hours | First-party HTTP |
CLID | .clarity.ms (Microsoft Corporation) | Identifies the first-time user visit to Microsoft Clarity across partner websites. | 1 year | Third-party HTTP |
4.3 Functional and Preference Storage
Functional cookies and browser storage mechanisms allow the website to remember choices you make (such as layout configurations, interface preferences, and recently viewed content).
| Key / Cookie Name | Provider / Domain | Purpose | Lifespan | Type |
|---|---|---|---|---|
elementor | europino.co (First-party) | Browser local storage key used by the Elementor page builder to maintain responsive layout state and UI rendering. | Persistent | Local Storage |
woodmart_recently_viewed_products | europino.co (First-party) | Retains records of recently viewed services and solutions within the Woodmart theme interface. | 7 days / Persistent | Local Storage / Cookie |
wp-settings-[user_id] / wp-settings-time-[user_id] | europino.co (First-party) | Retains admin view preferences and UI configuration settings for authenticated users. | 1 year | First-party HTTP |
4.4 Marketing, Targeting, and External Integration Cookies
Marketing cookies track activity across websites to establish visitor profiles, evaluate advertising effectiveness, or support embedded third-party booking tools.
| Cookie Name | Provider / Domain | Purpose | Lifespan | Type |
|---|---|---|---|---|
_gcl_au | .europino.co (Google Tag Manager) | Google Conversion Linker cookie used to measure advertisement interactions and referral pathways. | 90 days | First-party HTTP |
MUID | .clarity.ms / .bing.com / microsoft.com | Microsoft tracking identifier used for cross-domain measurement, synchronization, and attribution. | 390 days (13 months) | Third-party HTTP |
MR | .clarity.ms / microsoft.com | Used by Microsoft to refresh the MUID tracking token and validate sessions. | 7 days | Third-party HTTP |
ANONCHK | .clarity.ms (Microsoft Corporation) | Verifies whether the visitor ID is registered for anonymous session measurement. | 10 minutes | Third-party HTTP |
Calendly Session Cookies (_calendly_session, etc.) | .calendly.com (Third-party) | Set when visitors open or interact with the Calendly 30-minute consultation scheduler (calendly.com/edvin-europino/30min). | Session to 30 days | Third-party HTTP |
5. Third-Party Services and International Data Transfers
When you interact with our website, certain third-party providers process data generated by cookies and client-side scripts. These third parties include:
- Google Ireland Limited / Google LLC (Google Analytics 4, Google Tag Manager):
- Purpose: Statistical analysis and traffic reporting.
- Location of Processing: Ireland / United States.
- Privacy Shield / Safeguards: Transfers to Google LLC in the United States operate under the EU-US Data Privacy Framework (DPF) or Standard Contractual Clauses (SCCs).
- Privacy Policy: Google Privacy Policy
- Microsoft Ireland Operations Limited / Microsoft Corporation (Microsoft Clarity):
- Purpose: Behavioral heatmaps, scroll depth tracking, and session diagnostics.
- Location of Processing: Ireland / United States.
- Safeguards: Certified under the EU-US Data Privacy Framework; Standard Contractual Clauses.
- Privacy Statement: Microsoft Privacy Statement
- Intuition Machines, Inc. (hCaptcha):
- Purpose: Form spam defense and bot mitigation on contact forms.
- Location of Processing: United States.
- Safeguards: Standard Contractual Clauses (SCCs).
- Privacy Policy: hCaptcha Privacy Policy
- Calendly LLC:
- Purpose: Interactive scheduling of consultation appointments.
- Location of Processing: United States.
- Safeguards: Standard Contractual Clauses.
- Privacy Notice: Calendly Privacy Notice
6. How to Manage and Control Cookies
You have complete control over how cookies are used on your device.
6.1 Using the Europino Cookie Settings Panel
When you first access our website, a consent banner powered by our GDPR compliance module is displayed. You can:
- Click "Accept" to authorize all cookies.
- Click "Reject" to decline all non-essential analytics and marketing trackers.
- Click "Settings" to toggle specific categories (such as Analytics or Third-Party features) on or off individually.
You can modify or withdraw your consent at any time by clicking the floating "Cookie Settings" button located at the bottom-left corner of any page on https://europino.co.
6.2 Managing Cookies in Your Web Browser
Most modern web browsers allow you to review, block, or delete cookies through their application settings. Please consult your browser's official instructions:
- Google Chrome: Clear, enable, and manage cookies in Chrome
- Mozilla Firefox: Enhanced Tracking Protection in Firefox
- Apple Safari: Manage cookies and website data in Safari
- Microsoft Edge: Delete cookies in Microsoft Edge
- Opera: Web preferences and cookies in Opera
Note: If you choose to block all cookies in your browser settings (including strictly necessary cookies), certain interactive features, forms, and pages of
europino.comay fail to display or function as intended.
6.3 Dedicated Opt-Out Mechanisms
- Google Analytics Opt-Out: You can install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting data across all websites.
- Microsoft Clarity Opt-Out: You can opt out of Microsoft interest-based targeting via the Microsoft Privacy Dashboard.
- Digital Advertising Alliances: You can manage marketing trackers via the European Interactive Digital Advertising Alliance (EDAA) or the Network Advertising Initiative (NAI).
7. Your Data Protection Rights Under GDPR
Under the GDPR, visitors residing in the European Economic Area (EEA) have enforceable rights regarding any personal data processed through cookies:
- Right of Access (Art. 15 GDPR): Obtain confirmation as to whether your personal data is processed and receive a copy of such data.
- Right to Rectification (Art. 16 GDPR): Correct inaccurate or incomplete data.
- Right to Erasure / "Right to be Forgotten" (Art. 17 GDPR): Request deletion of personal data collected via cookies when consent is withdrawn.
- Right to Restriction of Processing (Art. 18 GDPR): Restrict how your data is processed under specific legal conditions.
- Right to Object (Art. 21 GDPR): Object to data processing based on legitimate interests.
- Right to Withdraw Consent (Art. 7(3) GDPR): Withdraw cookie consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, contact us at: info@europino.co.
7.1 Right to Lodge a Complaint
If you believe our processing of your personal data violates data protection legislation, you have the right to lodge a complaint with our lead supervisory authority:
- Authority: State Data Protection Inspectorate of Lithuania (Valstybinė duomenų apsaugos inspekcija – VDAI)
- Address: L. Sapiegos g. 17, LT-10312 Vilnius, Lithuania
- Email: ada@ada.lt
- Website: https://vdai.lrv.lt
You also retain the right to lodge a complaint with the data protection supervisory authority in your country of residence or workplace within the European Union.
8. Amendments to This Cookie Policy
We may periodically update this Cookie Policy to reflect technical changes in the cookies we deploy, operational updates, or changes in legal and regulatory obligations. Any revisions will be published on this page with an updated "Last Updated" date at the top of the document. We recommend checking this page regularly to stay informed about how we use cookies.
9. Contact Us
If you have any questions, comments, or requests regarding this Cookie Policy or our data handling practices, please contact us:
- Company Name: Baltic Virtual Assistants UAB (operating the Europino brand)
- Website: https://europino.co
- Email: info@europino.co
- Phone: +370 5 277 7696
- Country: Lithuania (European Union)